LEGAL · TERMS OF SERVICE

Terms of Service.

Effective 15 June 2026
Version v1.0
Governing law England & Wales

These terms govern your use of nutrition20.com and the Nutrition 2.0 coaching service provided by Nutrition 2.0 Ltd. By booking a discovery call or starting a coaching engagement, you confirm that you have read and agreed to these terms.

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Who we are

Nutrition 2.0 Ltd is a private limited company registered in England and Wales. The coaching service is delivered personally by Tom Hindmarch.

Contact: tom@nutrition20.com.

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The service

Nutrition 2.0 is a 1:1 nutrition coaching service. A typical engagement includes:

Specific deliverables, scheduling, and pricing are agreed in writing before each engagement begins.

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Not medical advice

Nutrition 2.0 is a coaching service, not a medical service. We are not registered dietitians, doctors, or medical professionals. Nothing in the service constitutes medical, psychological, or clinical advice.

You should always consult a qualified medical practitioner before making significant changes to your diet, training, or lifestyle, particularly if you have or suspect a medical condition, are pregnant, have a history of disordered eating, or take regular medication.

By engaging with the service you confirm that you have considered any relevant medical advice and accept responsibility for your own health decisions.

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Discovery call

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Coaching engagement

Coaching engagements are typically 22 weeks. Each engagement is governed by an individual coaching agreement which sets out:

In the event of any conflict between these general terms and your individual coaching agreement, the coaching agreement takes precedence.

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Cancellation and refunds

Cancellation, pause, and refund terms are set out in your individual coaching agreement.

As a general principle, fees paid for sessions or programme blocks already delivered are non-refundable. Where an engagement is paused or terminated by mutual agreement, any remaining undelivered portion will be refunded on a pro-rata basis where reasonable to do so.

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Results

Coaching outcomes depend on many factors including adherence to the protocol, your starting point, medical history, sleep, stress, and individual physiology.

We make no guarantees about specific results. Case studies, statistics, and testimonials shown on the website are real but reflect individual clients and individual circumstances. Your own outcomes will be your own.

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Intellectual property

All content on the website, the protocol frameworks, and any materials delivered as part of the coaching service (including text, images, templates, and structured frameworks) are the intellectual property of Nutrition 2.0 Ltd.

You receive a personal, non-transferable, non-commercial licence to use the protocol materials for your own coaching engagement. The materials may not be redistributed, resold, used commercially, or shared publicly without prior written permission.

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Liability

The service is provided in good faith and to the best of our professional ability. To the maximum extent permitted by law, our total liability arising from or in connection with the service is limited to the fees paid by you under the relevant coaching agreement.

To the maximum extent permitted by law, we exclude liability for indirect or consequential loss arising from your use of the service.

Nothing in these terms excludes or limits liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded by law.

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Governing law

These terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these terms or the service will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Updates to these terms

These terms may be updated from time to time. The effective date at the top of this page reflects the current version. Material changes will be communicated to active clients by email at least 30 days before they take effect.

Continued use of the service after a change takes effect constitutes acceptance of the updated terms.